Terms of service
Terms of Service
Welcome to HotMate. These Terms of Service govern your use of our website and the purchase of our products. By accessing our site or making a purchase, you agree to these terms.
Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.
Products and Services
We reserve the right to:
- Modify or discontinue products without notice
- Limit quantities available for purchase
- Refuse service to anyone for any reason
Pricing and Payment
All prices are listed in USD and are subject to change without notice. Payment is required at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.
Shipping and Delivery
We will make every effort to ship orders promptly. Delivery times are estimates and not guaranteed. Risk of loss transfers to you upon delivery to the shipping address.
Returns and Refunds
Returns are accepted only for damaged or faulty goods as outlined in our Return Policy. All sales are final unless the product is defective or damaged.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of HotMate and protected by copyright laws.
Limitation of Liability
HotMate shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
Governing Law
These terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of any changes.
Contact Information
For questions about these Terms of Service, please contact us at support@hot-mate.shop
These terms were last updated on 25/09/2025.
